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At Kenya Solar Installers, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you contact us, request a quote, or fill out a form (such as an inquiry or newsletter signup), we may collect:
- Full name
- Email address
- Phone number
- Physical address
- Project or installation details
b) Non-Personal Information
We may also collect non-identifiable information automatically through analytics tools, such as:
- Browser type and version
- Device type and operating system
- IP address and location
- Pages visited and time spent on our website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries or service requests
- To prepare quotations or proposals
- To improve our website, products, and customer service
- To send relevant updates, offers, or marketing communications (only with your consent)
- To comply with legal obligations
3. Data Protection and Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, while we strive to protect your information, no online transmission or storage system is 100% secure. You share your information with us at your own risk.
4. Cookies
Our website may use cookies to enhance your browsing experience and gather website traffic analytics.
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information only in the following cases:
- With trusted service providers who help us operate our website or deliver services (e.g., hosting, analytics, or payment processors)
- When required by law or to comply with legal processes
- To protect the rights, property, or safety of Kenya Solar Installers, our clients, or the public
6. Your Rights
Under applicable data protection laws (such as the Kenya Data Protection Act, 2019), you have the right to:
- Access and request a copy of your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before providing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Kenya Solar Installers
Phone: 0724 659 062
Email: info@kenyasolarinstallers.co.ke
Website: https://kenyasolarinstallers.co.ke
